FAQ
General Information
Orders & Shipping
Returns & Exchanges
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Free standard shipping on all orders
FIRST10: Enjoy 10% off your first order!
Free standard shipping on all orders
FIRST10: Enjoy 10% off your first order!
Gaamya is a luxury fashion brand that blends timeless craftsmanship with modern design. Each piece is a celebration of India’s rich cultural heritage, with a focus on sustainability and artisan craftsmanship.
Gaamya is based in Delhi, India, where we collaborate with skilled artisans across the country to preserve and promote India’s rich craft heritage. Our signature handblock printing is done in Jaipur, a city renowned for this centuries-old tradition. Passed down through generations, Jaipur’s handblock printing is known for its intricate patterns and natural dyes, making each Gaamya piece a true reflection of timeless craftsmanship.
Every Gaamya piece is meticulously handcrafted, combining centuries-old traditions with contemporary aesthetics. Our focus on sustainable practices and support for artisans ensures every purchase makes a meaningful impact.
All orders are processed and shipped within 7-10 business days across India. You’ll receive tracking details as soon as your order is shipped.
Yes, you can cancel your order within 5 hours of placing it. After this window, cancellations are not allowed, but you may opt for an exchange if eligible.
Yes, we ship across the world! Wherever you are, Gaamya’s handcrafted creations can be delivered to your doorstep. We strive to ensure a smooth and timely delivery experience for all our customers.
We do not accept returns, but exchanges are available within 7 days of delivery. Items must be unused, unwashed, and in their original condition with all tags intact. Please note that customized and made-to-order items are not eligible for exchanges.
To start a exchange, email us at hello@gaamya.com with your order number, item details, and the reason for the request. Further instructions will be provided upon approval.
Currently, we do not offer store credit. Exchanges can be made as per our policy if the item meets the conditions.
In the rare case that you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos and details. We’ll be happy to assist you with an exchange.
Don't hesitate to contact us
We offer easy exchanges, just drop us an email within 72 hours of delivery, and we’ll take care of the rest.
We ship globally. Orders typically arrive within 5-7 business days after dispatch.
Lovingly crafted using premium-quality materials and timeless techniques.
Rooted in tradition, each piece is thoughtfully designed and handmade by local artisans.